Service Assistant Overview

1- Virtual Remote

Select to start the Slacker virtual remote display. Just open the app and turn Slacker on, no need to pair them.

2- Logout

Logout of the app and return to the login screen. This might be necessary if you do not see your bikes listed.

3- Saved Bikes

Shows a list of all your bikes including the make, model, year, bike type, and the date you added them.

4- Add New Bikes

Select to add new bikes to the list.If you do not find your bike, you can request a new bike from here.

5- Home

This is your home screen and is selected by default. Bikes can be sorted depending on your preference.

6- Support

Support resources, including the terms, privacy policy, and you can manage and delete your profile here.

Bike Main Screen

1- Baseline Settings

Add baseline settings and travel here for reference in the virtual remote and setup notes.

2- Delete Bike

Delete the current bike. This also deletes all setup notes and service intervals permanently.

3- Service Center

Track service tasks by mileage or runtime depending on the bike and your needs.

4- Note Filter

Filter setup notes by the date added or the note name to easily find older notes.

5- Note Preview

A quick preview of settings in each setup note. Newest notes show at the top by default.

6- Add Setup Note

Add new setup notes here. You can copy from an existing note or start from scratch.

Service Center

1- Hours or Miles

Add and update total hours or miles here. Intervals will update whenever this value changes.

2- Interval Filter

Filter by the service interval category i.e. Motor, Chassis, Drive, etc.

3- Intervals

See interval overviews and status here. Status color changes as you get closer to the limit.

4- Add Interval

Add new service intervals here. You can use either total hours, or mileage depending on the bike.

Slacker Virtual Remote

1- Display Mode

Change Slacker between millimeter mode and percentage mode here.

2- Readings

See measurements in both millimeters and percentage of sag here.

3- Shock/Forks

Select shock or forks to see the correct percentage of travel.

4- Add Travel

Add or update travel here if not already added to the bike's settings.

5- Select Note

Select notes so you can save measurements and view percentage of travel.

6- Save Readings

Save your measurements in real-time by tapping the appropriate button.

Still having Issues?

If you can not find an answer to your questions please give us a call or submit your issue using the form below.