Service Assistant is smartphone app that allows riders to keep track of all their bikes, baseline settings, setup notes, and service tasks. Save unlimited bikes, settings and service logs in the cloud on any iOS® or Android® device with Bluetooth®. Also works as a full featured virtual remotes for Slacker and allows you to save measurements to setup notes in real-time. Covers Dirt Bikes, Street Bikes, Adventure Bikes, MTB, E-MTB, and E-Bikes.
Free 30-day trial then $0.99/mo or $9.99/yr cancel any time.
Service Assistant Overview
1- Virtual Remote
Select to start the Slacker virtual remote display. Just open the app and turn Slacker on, no need to pair them.
2- Logout
Logout of the app and return to the login screen. This might be necessary if you do not see your bikes listed.
3- Saved Bikes
Shows a list of all your bikes including the make, model, year, bike type, and the date you added them.
4- Add New Bikes
Select to add new bikes to the list.If you do not find your bike, you can request a new bike from here.
5- Home
This is your home screen and is selected by default. Bikes can be sorted depending on your preference.
6- Support
Support resources, including the terms, privacy policy, and you can manage and delete your profile here.
Bike Main Screen
1- Baseline Settings
Add baseline settings and travel here for reference in the virtual remote and setup notes.
2- Delete Bike
Delete the current bike. This also deletes all setup notes and service intervals permanently.
3- Service Center
Track service tasks by mileage or runtime depending on the bike and your needs.
4- Note Filter
Filter setup notes by the date added or the note name to easily find older notes.
5- Note Preview
A quick preview of settings in each setup note. Newest notes show at the top by default.
6- Add Setup Note
Add new setup notes here. You can copy from an existing note or start from scratch.
Service Center
1- Hours or Miles
Add and update total hours or miles here. Intervals will update whenever this value changes.
2- Interval Filter
Filter by the service interval category i.e. Motor, Chassis, Drive, etc.
3- Intervals
See interval overviews and status here. Status color changes as you get closer to the limit.
4- Add Interval
Add new service intervals here. You can use either total hours, or mileage depending on the bike.
Slacker Virtual Remote
1- Display Mode
Change Slacker between millimeter mode and percentage mode here.
2- Readings
See measurements in both millimeters and percentage of sag here.
3- Shock/Forks
Select shock or forks to see the correct percentage of travel.
4- Add Travel
Add or update travel here if not already added to the bike's settings.
5- Select Note
Select notes so you can save measurements and view percentage of travel.
6- Save Readings
Save your measurements in real-time by tapping the appropriate button.
Still having Issues?
If you can not find an answer to your questions please give us a call or submit your issue using the form below.